ACN Healthcare was established to assist medical billing companies reduce their ongoing costs. By leveraging our domain expertise and our cost-effective onshore / offshore model, ACN Healthcare became the ideal partner.
Our goal is to become the smarter choice in the healthcare business processing outsourcing (BPO) market. This will be achieved through a strategy of complete focus in healthcare only verticals as our niche market and continuing to bring value through innovative solutions.
ACN Healthcare offers medical billing services, focusing on every aspect of the medical billing / patient cycle. We strive to achieve the best possible timely reimbursement for our clients, as the faster one can prepare a bill, the faster and clean the claims the sooner the reimbursement. With this in mind we work 24x7 and have dedicated billers and billing analysts to work while you sleep.
ACN Healthcare’s Technology Practice focuses on identifying and delivering unique solutions for Healthcare Organizations. We provide Business Intelligence Dashboards (available on the iPad). Product Development, Support Services and Automation tools for our customers as well as our internal staff.
ACN Healthcare is composed of medical billing specialists working collectively towards ensuring maximum cash flow and timely reimbursements for our clients. ACN Healthcare’s management team consists of a collective 100+yrs of health care experience with an excellent track record of delivery and helping clients increase their profit margins.
I would like to extend appreciation to your BI team and Operations team for the continuous work and dedication in creating and then expanding the features to the ACN Dashboard site per our requirements.
Each module (Payment, Correspondence, and Credit Balance) contains unique criteria that your BI team created for us based on both our inputs. I have never heard “NO, we can’t do that” but instead continue to hear “YES, we can work on that for you” – and Operations and your BI team always make it happen. The various reports provide an excellent Management tool and process tool to view, as well as, an efficient way to communicate pended items back and forth between both our organizations. The pie graph and search option additions to the Credit Balance module are beneficial, as well.
We would have to hire more people locally if we did not have ACN Healthcare.
We no longer have to rearrange workflow to cover coding or front end billing when our employees are off since we have engaged ACN. We are able to focus on back end billing and increase revenue for our clients.
I began working with the Reimbursement Department in January of this year. In the past several months I have developed a great relationship with entire ACN Team. Our company recently transitioned to a new billing platform (Imagine) and ACN's Management team knowledge and suggestion has been instrumental in assisting our team in troubleshooting issues that have presented. The team has been very mindful of ERS denial and payment mapping issues that could cause problems in improper patient bill.
Consistently performing at a high level on a time sensitive process.
Our company has worked with multiple outsource vendors in the Reimbursement and Credit Balance workflows. The quality of work and level of knowledge in the management staff of ACN Healthcare is unsurpassed. ACN team is amazing, helpful and their service has been personalized to assist in the struggles our company has faced. It is a true joy to be a partner with ACN Healthcare.
ACN Healthcare has been consistent and always adaptable to our business needs. Communication is easy and any issues are resolved quickly.
RCM brings value to our credentialing needs. Great communication, follow up and productivity.
Working with Global is truly a team experience, with emphasis on communication, training and efficiency.
I feel that Global helps us in any way they can. If we have an issue or need something special done they will do whatever it takes to accommodate us. I have always had a good experience with the staff at global.
Meeting our users needs quickly and accurately. Global is easy to work with and accommodating.
*Having worked with a half dozen "leading" BPO organizations over the past 15 years without ever having a truly successful partnership, I had never given up on outsourcing. Global RCP is the only company that set a high bar and consistently met such expectations, all the while being a pleasant and professional partner to work with on all fronts. Before Global RCP, I would never have recommended any BPO organization and now I would recommend anyone seeking an educated professional outsourcing part.
* Global consistently executes on all fronts with minor errors and as such, provides value far above other outsourcing solutions.
Global has brought value through the amount of work being completed in special projects and the willingness to complete all projects in a timely manner.