Blog

Driving Revenue Cycle Productivity
By Brad Skilton    May 28th, 2020

Driving Revenue Cycle Productivity

Let’s face it, it’s easy to get distracted or sucked into the monotony of what we do when our jobs are often so routine. Our work is critical to sustaining our organizations. The tasks we do have an ROI attached directly to them. What are a few things that can be done to increase productivity?
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Increasing Volumes After COVID-19
By Brad Skilton    May 22th, 2020

How Do You Know An RCM Service Stands Behind Quality?

A few key tasks can help reduce no-shows and gaps in schedules. If you do these correctly, you’ll see volumes increase dramatically.
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How Do You Know An RCM Service Stands Behind Quality?
By Brad Skilton    April 29th, 2020

How Do You Know An RCM Service Stands Behind Quality?

Pilot Program: Do they offer a free pilot program where you, the client, can take them for a test drive with no strings attached for a certain period of time?
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Employee Engagement
By Brad Skilton    March 4th, 2020

Employee Engagement

The Art of Engagement
3 Ideas to Fuel Employee Engagement

Our President, Brad Skilton is often asked how he successfully reduced employee turnover from 19% to 7% while at Advent Health while increasing employee engagement from 3.7 to over 4.9 on a 5 point scale in the Revenue Cycle.
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Top signs you need an outsourcing Partner
By Brad Skilton    February 18th, 2020

Top signs you need an outsourcing Partner

Backlogs: Is your A/R building a backlog? Are claims not getting out the door in a timely manner? Are your team members able to follow-up on every account at least every 30 days?
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Assessing your revenue cycle in 5 easy steps
By Brad Skilton    January 30th, 2020

Assessing your revenue cycle in 5 easy steps


A/R Aging > 90 Days: Is your total A/R Aging > 90 Days greater than 15%? of that A/R Aging > 90, is more than 50% concentrated to 1 or 2 single payers? If so, within those payers is it a few major modalities that are the culprit? Within those modalities what procedures specifically make up the majority of your aging? Whatever is broken can be fixed.
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Boosting Revenue Cycle Productivity
By Brad Skilton    January 14th, 2020

Boosting Revenue Cycle Productivity

Coding Backlogs: Is your DNFC (Discharged Not Final Coded) < 0.5 Days of Revenue? Do you have a Coding Bench to fall back on by enlisting the help of an outsourced overflow vendor during times of high volume? Do you utilize Computer Assisted Coding (CAC) as a way to help guide the coding process?
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Revenue Leakage - The 5 most common causes
By Brad Skilton    January 13th, 2020

Revenue Leakage - The 5 most common causes

Missed Procedures: Are your coding audits revealing missed procedures? Do you have a Charge Capture reconciliation process in place? Are your key areas reconciling charges? Have you automated the Charge Capture process where Possible? Read More